Zent Wallet Privacy Policy
Last Updated: March 26, 2026
1. Introduction
Zent Wallet ("we", "our", or "us") is a non-custodial cryptocurrency wallet that puts you in complete control of your digital assets. This Privacy Policy explains how we collect, use, store, and protect your information when you use our wallet services, applications, and websites.
By using Zent Wallet, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our services.
2. Information We Collect
2.1 Automatically Collected Information
We may automatically collect the following types of information:
- Device Information: IP address, browser type, operating system, device identifiers, screen resolution, and other technical information
- Usage Data: Interaction logs, feature usage patterns, session duration, pages viewed, and error reports
- Performance Data: Application performance metrics, crash reports, and diagnostic information
- Network Information: Blockchain node connections, transaction submission data, and sync status
2.2 Wallet Data
The following wallet-related data may be processed:
- Public Addresses: Your wallet addresses and transaction history (publicly available on blockchain)
- Transaction Metadata: Transaction timestamps, amounts, and counterparties
- Token Balances: Current balances of your digital assets
- Network Preferences: Your preferred blockchain networks and gas settings
2.3 Optional Information
We may collect information you voluntarily provide:
- Contact Information: Email address or other contact details for support
- Feedback: User feedback, bug reports, and feature requests
- Preferences: Custom settings and personalization choices
3. What We DO NOT Collect
🔒 Critical Security Information
Zent Wallet is designed with privacy-first principles. We NEVER collect or have access to:
- Private Keys: Your private keys never leave your device
- Seed Phrases: Mnemonic phrases are never transmitted or stored on our servers
- Passwords: Your wallet passwords are never collected or stored
- Asset Control: You have full control over your digital assets at all times
Zent Wallet is a non-custodial wallet. This means we cannot access, freeze, or move your funds without your explicit permission and private keys.
4. How We Use Information
4.1 Service Provision
- Provide and maintain wallet functionality and core services
- Process transactions and interact with blockchain networks
- Display your portfolio and transaction history
- Enable cross-chain transfers and token swaps
4.2 Service Improvement
- Analyze usage patterns to improve user experience
- Identify and fix bugs and performance issues
- Develop new features and services
- Optimize application performance and stability
4.3 Security and Fraud Prevention
- Detect and prevent fraudulent activities
- Monitor for suspicious transactions
- Implement security measures to protect users
- Comply with anti-money laundering (AML) regulations
4.4 Legal Compliance
- Comply with applicable laws and regulations
- Respond to legal requests and subpoenas
- Maintain required records for regulatory purposes
- Report suspicious activities to authorities when required
5. Blockchain Transparency
⛓️ Public Nature of Blockchain
Important: Transactions on public blockchains are inherently transparent and cannot be deleted or altered. Your wallet addresses and transaction history are publicly visible to anyone on the blockchain.
This means:
- Your wallet addresses and balances may be visible to blockchain explorers
- Transaction history is permanently recorded on the blockchain
- Third parties may analyze blockchain data for various purposes
- We cannot hide or delete your transaction history from the blockchain
6. Data Sharing and Disclosure
6.1 We Do NOT Sell Your Data
We never sell your personal information to third parties. Your privacy is fundamental to our business model.
6.2 Limited Data Sharing
We may share data only in the following circumstances:
- Service Providers: With trusted third-party service providers for infrastructure, analytics, and support services
- Legal Authorities: When required by law, court order, or government regulation
- Business Transfers: In case of merger, acquisition, or sale of assets (with notice)
- Safety Protection: To protect our rights, property, or safety, and that of our users
6.3 Third-Party Services
Zent Wallet may integrate with third-party services such as:
- Blockchain nodes and RPC providers
- Price oracle services
- DEX aggregators and swap services
- Analytics and error reporting services
These services have their own privacy policies, and we are not responsible for their practices.
7. Cookies and Local Storage
7.1 Local Storage
Zent Wallet uses local storage on your device to:
- Store your wallet preferences and settings
- Cache blockchain data for improved performance
- Maintain application state
- Store encrypted wallet data (with your permission)
7.2 Cookies and Tracking
We may use cookies or similar technologies to:
- Enhance user experience and interface
- Analyze usage patterns and improve services
- Remember your preferences and settings
- Provide security features and fraud detection
You can control cookies through your browser settings.
8. Data Security
8.1 Security Measures
We implement industry-standard security measures including:
- Encryption: All sensitive data is encrypted using industry-standard protocols
- Secure Communication: HTTPS/TLS encryption for all data transmissions
- Access Controls: Strict access controls and authentication systems
- Regular Audits: Periodic security assessments and penetration testing
- Secure Development: Security-focused development practices and code reviews
8.2 Your Security Responsibilities
Important: While we implement robust security measures, no system is completely secure. You must:
- Keep your private keys and seed phrases secure and secret
- Use strong, unique passwords for your wallet
- Keep your software and devices updated
- Be cautious of phishing attempts and scams
- Only use official Zent Wallet sources
9. Data Retention
9.1 Retention Period
We retain information only as long as necessary for:
- Providing our services
- Complying with legal obligations
- Resolving disputes
- Fulfilling legitimate business purposes
9.2 Data Deletion
When data is no longer needed, we securely delete or anonymize it according to our data retention policies.
10. Your Rights and Choices
10.1 Data Access
You have the right to:
- Access what personal information we hold about you
- Request a copy of your data in a portable format
- Know how your data is being used and shared
10.2 Data Control
You can:
- Update or correct your personal information
- Delete your account and associated data
- Opt-out of non-essential data collection
- Control cookie and tracking preferences
- Export your wallet data at any time
10.3 Withdraw Consent
You can withdraw consent for data processing at any time, subject to legal and contractual limitations.
11. International Data Transfers
Zent Wallet operates globally and may transfer, store, and process your information in countries other than your own. We ensure appropriate safeguards are in place for international data transfers in accordance with applicable data protection laws.
12. Children's Privacy
Zent Wallet is not intended for use by children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete such information immediately.
13. Changes to This Policy
13.1 Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or business operations. Significant changes will be communicated through:
- Email notifications to registered users
- In-app notifications
- Website announcements
- Updated "Last Updated" date on this page
13.2 Your Responsibility
It is your responsibility to review this Privacy Policy periodically. Continued use of Zent Wallet after changes constitutes acceptance of the updated policy.
15. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of the jurisdiction where Zent Wallet operates, without regard to conflict of law principles.